Resolving Employee Performance Issues

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Our Resolving Employee Performance Issues Course provides supervisors a step-by-step process to resolve work performance problems in a drug-free environment.

We cover the following topics in the course:

  1. Observe and identify workplace problems
  2. Respond to urgent problems, including medical issues and reasonable suspicion of substance of drug or alcohol use
  3. Resolve routine problems, including: assessing, documenting, evaluating the problem; confronting an employee; and taking corrective action and following up.

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