Our Resolving Employee Performance Issues Course provides supervisors a step-by-step process to resolve work performance problems in a drug-free environment.
We cover the following topics in the course:
- Observe and identify workplace problems
- Respond to urgent problems, including medical issues and reasonable suspicion of substance of drug or alcohol use
- Resolve routine problems, including: assessing, documenting, evaluating the problem; confronting an employee; and taking corrective action and following up.